Support Center

*Note: Bank Account Takeover Monitoring and Credit Card Application Monitoring are both elements of a singular service – Financial Account Takeover. We recommend marketing as two services.

Financial Account Takeover notifies you if your personal information has been used to apply for or open a new bank account; or if changes have been made to your existing bank account, including changes to account holder’s personal information or attempts to add new account holders. For select card issuers, the service also notifies you if your personal information has been used to apply for or open a new credit card account.

The benefits of this service:

• Provides early detection of suspicious banking or credit card account activity and possible identity fraud.
• Reviews information contributed daily from thousands of financial institutions to flag unusual or high-risk account activity.
• Reduces the time, money and emotional stress associated with a compromised bank account or fraudulent bank or credit card account.

1. What records does Financial Account Takeover search for my personal information? Your personal information is monitored daily against activity from a comprehensive, cross-industry database. The service has access to thousands of financial institutions across all 50 states which includes national and regional banks and credit unions.

2. What is Financial Account Takeover monitoring, and how soon will I receive a notification if my personal information is found compromised?
   This service monitors your name and Social Security number and will notify you daily if the unusual or high-risk activity is detected. If detected, you will receive the following notifications:

   • Bank Account Application Notification – If your personal information has been used to apply for a new bank account

   • Bank Account Opening Notification– If your personal information has been used to open a new bank account

   • Bank Account Takeover Notification– If changes have been made to your existing bank account, including changes to account contact information or attempts to add new account holders

   • Credit Card Application Notification– If your personal information has been used to apply for a new credit card account

   • Credit Card Opening Notification– If your personal information has been used to open a new credit card account.

Data Source Description

Our data provider has access to thousands of financial institutions across all 50 states which includes national and regional banks and credit unions. 


Our data provider monitors information daily against activity from a comprehensive, cross- industry database. 


Data Range: N/A – Financial Account Takeover notifications are supplied after a transaction is made. Historical data is not supplied.

Frequency

• Daily

Required Personally Identifiable Information (PII)

• Name
• SSN

**Note: Bank Account Takeover Monitoring and Credit Card Application Monitoring are both elements of a singular service – Financial Account Takeover. We recommend marketing as two services.